5/16/17 : I presented at the Total Customer Experience 2017 on Integrating the brand promise for omni-channel. Here is the presentation.
Troy H. Mills - CEO / Founder
Troy Mills has extensive experience in the operations and customer care arena having been a senior executive leader for Customer Care Operations for Walgreens, VP Global Operations for Hewitt Associates as well as VP Global Operations for GE Capital.
- Call Center Leader of the Year - Honorable Mention
- Voice of the Customer Excellence Award by InMoment
- Salesforce.com Surfboard Ninja - Innovation Award
- Keynote Speaker: Call Center Week, Frost & Sullivan, CX Exchange and many more
- Chief Academic Officer - Call Center Week
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