EXAMPLE DELIVERABLE: Opportunity Identification
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This download includes examples of potential areas of transformation within each category of People, Process and Technology with a high level analysis of the Effort/Timing/Impact of each potential area. The Transformation Opportunity Identification deliverable is often the first engagement we have with a client. Depending on your current state of modernization the opportunities may revolve around automation, customer engagement and all the way through the latest thinking in digital transformation and customer experience. When customized (with virtual consulting) the output would be a playbook of opportunities that the business can decide how and when they would like to attack.